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Use of GTB Technologies® software and services is subject to the Acceptable Use Policy and AI Appendix, available at https://gttb.com/ai-appendix/
These policies govern responsible use, including all AI/NLP functionality, and do not modify pricing or commercial terms under your existing Order Form.
Legal Terms of Use Updates
GTB Technologies, Inc. may occasionally update its legal terms and policies to reflect changes in our products or requirements. The latest versions are always available on this page: https://gttb.com/buy/
Users must not include PHI, ePHI, or PII in technical support requests or support tickets outside PII/ePHI/PHI-authorized Professional Services.
By continuing to use GTB software or services after an update, you agree to the current terms.
Important Notice Oct. 22, 2026: Critical PHP Security Vulnerabilities
(CVE-2026-109618, CVE-2026-109619)
Two critical vulnerabilities (CVSS v4.0 9.2) have been identified in PHP, a third-party component included in the operating system of Central Console, Inspector, and our ISOs. All versions before 16.6.1 are affected.
We have released version 16.6.1, which includes the patched PHP components. We strongly recommend that all customers upgrade Central Console, Inspector, and any deployed ISOs to 16.6.1 as soon as possible. Please review the release notes before upgrading for instructions and compatibility requirements.
We included download links in our October 22, 2026 notification email. If you didn’t receive the notice, need the links resent, or aren’t sure whether your systems are affected, please contact Support via the form below or log in to the GTB Knowledgebase.
ATTENTION ALL USERS
Critical PHP security vulnerabilities affect Central Console, Inspector, and ISOs before 16.6.1. Upgrade now.
If you did not receive the notice, need the links resent, or are unsure whether your systems are affected, please contact Support.
Important Notice: End of Support for 32-bit Windows Versions
Effective immediately, 32-bit versions of Windows (commonly labeled as x86) are no longer supported.
To continue receiving updates, technical support, and full product functionality, please upgrade to a 64-bit version of Windows (x64).
Update to Rocky 9 is available
Ensure smooth functionality by updating the
GTB Central Console and GTB Inspector to Version 16.6.1 +
for the latest features and security enhancements.
Previous versions are no longer supported and have reached their end of life.
Experience the GTB Difference
With 20+ years of experience that will benefit you in implementing your security and compliance projects, our team of dedicated support engineers and customer service staff are ready to help you.
Cited by Gartner clients as the only vendor to go above and beyond service levels, helping you bring the greatest value and results to your organization.
GTB’s Technical Support and Support Packages* provide you with easy access to product upgrades, technical support & data protection education.
Standard Support
Standard Support is most appropriate for non-mission critical applications.
Premium Support
Ideal for high-availability systems, Premium offers the fastest response time. Our on-call engineers will work with your team to resolve the issue in the shortest possible time.
GTB Business Critical Services Remote Product Specialist
Ideal for critical systems which need an immediate response
Pro Support Plus
As an add-on to our Standard or Premium Package, receive monthly health checks on your system, senior-level technical support, and dedicated technical account managers.
Managed & Hybrid Services
*All support subscriptions come with:
- Access to experienced Data Protection / DLP engineers through Web, email or phone for configuration and policy advice to help your planning process
- 24 x 7 access to the GTB Tracking system
- Knowledge-base access
- Support Alerts & Notifications
- Discounts on GTB’s Certification & Education Programs