Data Security Sales Engineer

The IT Security Data Security Sales Engineer will be supporting the global sales team to deliver the most disruptive cybersecurity solutions to our customers.

Location:   USA –  West Palm Beach, FL

Key Responsibilities:

1. Pre-Sales Technical Support:

   • Act as the primary technical liaison between the sales team and prospective clients, providing expert guidance on data security solutions and addressing technical queries.
   • Deliver engaging and informative product demonstrations and presentations to showcase the value and capabilities of our data security solutions.

2. Solution Design and Customization:

   • Collaborate with clients to understand their specific data security needs and challenges, and tailor solutions to meet those requirements.
   • Develop detailed technical proposals and solution architectures that align with client objectives and compliance standards.

3. Product Knowledge and Expertise:

   • Maintain in-depth knowledge of our data security products and services, staying current with industry trends, emerging threats, and technological advancements.
   • Provide feedback to the product development team based on client interactions and industry developments to help shape future product enhancements.

4. Proof of Concept and Pilot Projects:

   • Lead and manage proof-of-concept (POC) and pilot projects to demonstrate the effectiveness and fit of our solutions in real-world scenarios.
   • Coordinate with clients to set up and execute POCs, including configuring environments, troubleshooting issues, and collecting feedback.

5. Technical Documentation and Reporting:

   • Create and maintain comprehensive technical documentation, including solution specifications, deployment guides, and client-facing materials.
   • Prepare and present technical reports and summaries to both internal stakeholders and clients, outlining project progress, results, and next steps.

6. Collaboration and Training:

   • Work closely with the sales, marketing, and customer success teams to ensure alignment and effective communication of technical aspects and client requirements.
   • Conduct training sessions and workshops for clients and internal teams on data security best practices, product usage, and implementation techniques.

7. Client Relationship Management:

   • Build and maintain strong relationships with key client stakeholders, ensuring high levels of satisfaction and addressing any ongoing technical concerns or requirements.
   • Assist with post-sales support, including troubleshooting complex issues and providing expert advice on product optimization.

8. Market and Competitor Analysis:

   • Stay informed about competitive products and market dynamics to effectively position our solutions and differentiate them from competitors.
   • Provide insights and recommendations based on market analysis to support strategic sales initiatives and product positioning.
9. Additional duties as assigned.

Technical Knowledge & Skills Required

• Proficiency in security technologies, including firewalls, Enterprise DLP such as GTB DLP, Triton or Symantec DLP,  Data Security solutions,  and a general networking background
• Proficiency in operating systems including Windows Servers, Windows 7, 8 & 10, Mac OS, RHES and Ubuntu Linux
• Proficiency in defending and / or preventing attacks utilizing security technologies, including web application firewalls, anti-DDoS technologies, advanced Enterprise DLP  / Data Security tools, advanced anti-malware solutions, and network forensics and visibility solutions
• Information Systems architecture and security control design and development experience
• Strong empathy for customers
• Enthusiastic and creative team player with the ability to inspire others
• Ability to travel up to 75% of a sales cycle

Preferred

• Experience with deploying and using Enterprise Data Loss Prevention solutions such as the GTB Technologies Data Protection that Works^tm platform ( gttb.com )
• Experience deploying and managing Splunk and / ArcSight
• Experience deploying and administering Windows, Mac, *NIX servers and desktops

Educational & Professional Credentials

• Bachelor’s degree in a relevant discipline or equivalent experience
• 5 – 8 years of security sales engineering experience in the Information Security industry
• Previous sales experience is strongly preferred
• Ability to deal with changing priorities and multi-task several projects
• Maintain at least one Industry Standard Security certification, such as: CISSP, CISM, etc…
• Excellent presentation and communication skills.
• Excellent technical and business writing skills.

Required Experience and Skills 

• Existing hands-on Technical Support or Systems Engineer background with networking and UNIX
• 2+ years experience in customer and account management experience
• Self-starter with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment
• Be intuitive and inventive by providing solutions and workarounds for customers
• Team player that shares technical information freely and willingly
• Ability to scale from the whiteboard to working with security architects to influencing CISOs
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background of both post-sales and pre-sales experience
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Enthusiastic and creative team player with the ability to inspire others
• Relevant Bachelor’s degree; preference for computer science or related degrees

Required Technical Experience:

• Excellent knowledge and prior experience with network security technologies including Proxies, NG Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption gateways
• Demonstrable experience with systems installation, configuration and administration UNIX/Linux and Windows-based systems (prior Active Directory/LDAP experience desirable)
• Expert in troubleshooting various scenarios and systems by using knowledge of common tools (tcpdump) and protocols (TCP/IP, NTP, DNS, DHCP)

What is needed from you:

• Current resume
• Cover letter/summary expressing:
  • Why you are interested in working at GTB Technologies
  • The skills and expertise you will contribute to our diverse team

This position requires a highly-motivated, results-oriented individual with a “can do” attitude. Strong communication skills and entrepreneurial drive are essential.

Please apply for the above role by sending your cover letter and resume to careers @ gttb.com  At this time, we will only be considering applicants who are currently eligible to work in the US.  

We thank all applicants for their interest, however, only those selected for an interview will be contacted. No phone calls or personnel agencies please.

GTB Technologies, Inc. is an equal opportunity employer and welcomes applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.   We are also an “at-will” employer, which means that either the employee or the company can terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable laws.

2017 DSP SE