Accounts Receivable & Sales Support Specialist

Location:    USA- Boca Raton, FL area / Hybrid Remote

Our mission is to secure the digital landscape of our clients, and we are looking for a dedicated and experienced Accounts Receivable Specialist to join our dynamic team. This individual will play a critical role in ensuring that our company operates in full compliance with all regulatory requirements and industry standards, particularly in the field of cybersecurity.

Position Overview

We are seeking a detail-oriented Accounts Receivable & Sales Support Specialist to join our finance and operations team. This hybrid role is responsible for ensuring accurate invoicing and timely collections, while also supporting the sales team in maintaining account integrity and customer satisfaction. The ideal candidate will have experience with financial processing, strong communication skills, and a proactive approach to issue resolution.

This position plays a critical role in maintaining healthy cash flow and supporting sales operations from order entry through payment receipt. If you thrive in a dynamic, client-focused environment, we encourage you to apply and help us advance our mission of securing the digital landscape for our customers.

Note: This is a performance-critical role that requires attention to detail, timeliness, and proactive communication. Success in this position is measured by accuracy, consistency, and accountability in financial and sales-related tasks.

Key Responsibilities

Invoicing & Data Entry

– Accurately generate and enter customer invoices based on sales orders, contracts, and negotiated terms.
– Confirm that all invoices accurately reflect pricing, product/service descriptions, quantities, discounts, and tax.
– Maintain and update billing details, including customer contact and payment terms.

Payment Processing & Collections

– Monitor and apply incoming payments (including checks, ACH, credit cards, and digital platforms) to customer accounts.
– Reconcile payments to open invoices to ensure accuracy and resolve discrepancies promptly.
– Proactively follow up on outstanding invoices in coordination with the collections team.

Payroll Support

– Assist with monthly payroll processing in coordination with HR or external payroll providers.
– Ensure accurate tracking and reporting of employee hours, commissions, bonuses, and deductions.
– Maintain confidentiality and compliance with payroll regulations, wage laws, and internal controls.
– Reconcile payroll-related general ledger accounts and assist in resolving discrepancies.
– Support onboarding and offboarding tasks related to employee compensation, such as setting up direct deposit, reviewing final pay, and coordinating benefits-related deductions.

Sales & Account Support

– Collaborate with the sales team to ensure invoice accuracy against sales orders and agreements.
– Provide account updates, including payment history, credit limits, and open balances, to support sales efforts.
– Support resolution of discrepancies or billing disputes with input from both sales and customer service.

Reporting & Analysis

– Prepare and distribute monthly, quarterly, and annual reports on:
– Accounts receivable aging
– Customer payment trends
– Invoice accuracy metrics
– Sales-related billing activity
– Assist management with cash flow forecasting and revenue recognition reporting.
– Reconcile A/R records with the finance team to ensure financial accuracy.

Customer Account Management

– Maintain up-to-date customer account records, including CRM contact information, terms, and notes.
– Respond promptly to customer billing inquiries and resolve issues efficiently.
– Support onboarding and account setup for new customers, ensuring smooth billing processes.

Process Optimization

– Identify and recommend improvements to streamline invoicing, collections, and reporting processes.
– Assist with the implementation and optimization of accounting, CRM, and billing software systems.
– Support internal audits and contribute to compliance with financial policies and procedures.

Business Agility

– Roll up your sleeves: Be ready to jump into deals, calls, projects, and other tasks as needed to support business objectives and cross-functional priorities.

Additional duties as assigned

Qualifications

– 2+ years of experience in accounts receivable, billing, or finance operations
– Proficiency in accounting software and Microsoft Excel (reporting and reconciliation)
– Familiarity with sales order processing and CRM systems, Salesforce is a plus
– Strong attention to detail and organizational skills
– Excellent written and verbal communication
– Ability to collaborate cross-functionally and manage multiple priorities

Join Us

Be part of a team that values precision, accountability, and collaboration. Apply today to help streamline our financial operations and enhance our customer experience.

Minimum Requirements:

• Experience: Previous experience in accounts receivable, invoicing, or payment processing, preferably in a sales-driven environment.
• Communication Skills: Strong written and verbal communication skills to effectively work with both internal teams (sales, finance) and customers.
• Attention to Detail: High level of accuracy in invoicing, payment processing, and data entry.
• Organizational Skills: Ability to manage multiple tasks and prioritize workload effectively in a fast-paced environment.
• Technology Proficiency: Familiarity with accounting software (e.g., QuickBooks, SAP, Microsoft Dynamics) and customer relationship management (CRM) tools (e.g., Salesforce).
• Problem-Solving: Ability to identify and resolve discrepancies between invoices, payments, and sales orders.
• Teamwork: Ability to collaborate effectively with the sales team and other departments to resolve issues and improve processes.

Educational Requirements:

• A high school diploma or equivalent is required; an associate degree in accounting, finance, or a related field is preferred.
• Certification in accounts receivable or accounting (e.g., AIPB) is a plus but not required.

Competencies 

• Detail-Oriented: Ability to work with precision and maintain accurate records in all compliance-related activities.
• Proactive: Self-starter with the ability to anticipate compliance risks and implement preventive measures.
• Problem-Solving: Strong critical thinking and problem-solving skills, able to address compliance issues with creative solutions.
• Ethical Judgment: High level of integrity and ethical standards in all compliance decisions and actions.
• Adaptability: Ability to quickly adapt to changing regulations and business environments.

 Additional Qualifications

• • Ability to thrive in a fast-paced, evolving environment.
  • Strong interpersonal skills and the ability to influence and educate stakeholders at all levels of the organization.
  • Experience working in a SaaS or software publishing company is highly advantageous.

What is needed from you:

1. Current resume
2. Cover letter/summary expressing:
   • Why are you interested in working at GTB Technologies
   • The skills and expertise you will contribute to our diverse team
3. This position requires a highly motivated, results-oriented individual with a “can-do” attitude. Strong communication skills and entrepreneurial drive are essential.

Please apply for the above role by sending your cover letter and resume to careers @ gttb.com. At this time, we will only be considering applicants who are currently eligible to work in the US.

Note: Pre-employment background checks may be required and are conducted in accordance with the FCRA and Florida law. Credit checks are performed only for roles involving financial duties and require prior written consent.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls or personnel agencies, please.

GTB Technologies, Inc. is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, sex, disability, religion, belief, sexual orientation, or age.   We are also an “at-will” employer, which means that either the employee or the company can terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable laws.

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